Terms of Service

These Terms of Service describe the general framework under which Brandmeadow Works provides brand strategy and identity consulting services. A project may also be governed by a signed proposal, statement of work, invoice terms, or other written agreement. If a project-specific document conflicts with these general Terms, the project-specific document controls for that engagement to the extent of the conflict.

1. Services

Services may include brand positioning development, brand naming and messaging support, brand voice guidelines, and brand architecture planning. The precise deliverables, number of concepts, workshops, review rounds, timelines, and formats are determined by the agreed project scope.

2. Client Responsibilities

Clients are responsible for providing timely, accurate, and sufficiently complete information; identifying authorized decision-makers; consolidating internal feedback; reviewing deliverables; and obtaining any legal, regulatory, trademark, tax, technical, or specialist advice needed for implementation. Delays in information or approvals may affect timelines.

3. Naming and Messaging Work

Naming and messaging work is strategic and creative consulting. A suggested name, slogan, descriptor, phrase, or message may resemble language already used by third parties or may be unavailable for trademark, domain, corporate name, social handle, or other use. Unless expressly stated otherwise in a written project scope, availability checks are preliminary and informational only. They are not legal clearance, trademark searches, legal opinions, or guarantees.

4. Client Review Before Adoption

Before publicly adopting or investing in a proposed name or other potentially protectable brand element, the client should obtain appropriate legal review and independently evaluate relevant domain, marketplace, corporate-name, and platform availability. Brandmeadow Works is not responsible for third-party claims arising from a client’s decision to adopt materials without appropriate clearance.

5. Project Changes

Requests outside the agreed scope may require additional fees or a revised timeline. We may provide a written change description or new estimate before beginning material out-of-scope work.

6. Revisions and Approvals

Revision allowances are determined by the applicable project documentation. Client approval of a direction, stage, or deliverable authorizes work to proceed based on that decision. Material changes after approval may be treated as new scope.

7. Fees and Payment

Fees, deposits, milestone payments, and due dates are described in the applicable proposal, invoice, or project documentation. Unless otherwise agreed, work may be paused when an undisputed payment is overdue. Additional details appear in the Payment Policy.

8. Cancellation

Cancellation and refund treatment depends on work completed, reserved project capacity, non-recoverable costs, and project-specific terms. See the Cancellation & Refund Policy for the general framework.

9. Ownership and Usage Rights

Ownership of final project deliverables is determined by the written project agreement. Unless otherwise stated, transfer of agreed rights is conditioned on full payment. Pre-existing tools, methods, frameworks, templates, processes, know-how, and general skills remain with their original owner. Third-party materials remain subject to applicable third-party rights or licenses.

10. Client Materials

The client represents that it has the right to provide materials supplied for the project and to authorize their use for the engagement. The client remains responsible for the accuracy and legal status of its own business information, claims, logos, trademarks, copy, data, and other supplied materials.

11. Confidentiality

Where project-specific confidentiality obligations apply, they will be set out in the governing agreement. In general, each party should use reasonable care with non-public business information received for the project and should not disclose it unnecessarily.

12. No Guaranteed Business Outcome

Brand strategy can support clearer decisions and communication, but Brandmeadow Works does not guarantee sales, market share, investor interest, press coverage, consumer preference, trademark registration, domain acquisition, or other commercial outcomes.

13. Professional Boundaries

Brandmeadow Works does not provide legal advice, trademark registration, management of intellectual property rights, paid media placement, media buying, advertising budget management, or public relations representation. Clients should engage qualified professionals for those needs.

14. Limitation of Liability

To the fullest extent permitted by law, liability relating to a paid engagement will be governed by the project-specific agreement. Nothing in these Terms limits rights or remedies that cannot legally be limited.

15. Force Majeure and Delays Outside Reasonable Control

Neither party is responsible for delay caused by events outside reasonable control, including significant platform failures, natural disasters, government actions, or other comparable events, provided reasonable efforts are made to communicate and resume performance.

16. Governing Terms

These general Terms are supplemented by any signed proposal or project documentation. Questions about a specific engagement should be raised before work begins so the written scope accurately reflects the arrangement.