Payment Policy

This Payment Policy explains the general payment practices for Brandmeadow Works consulting services. Specific fees, deposits, milestones, due dates, and payment methods will be stated in the applicable proposal, invoice, statement of work, or other project documentation.

1. Pricing

Website prices are starting prices intended to indicate typical entry points for the listed services. Final fees depend on factors such as scope, number of audiences or offerings, research depth, stakeholder complexity, number of naming directions, documentation requirements, revision rounds, and project schedule.

2. Quotes and Proposals

A quote or proposal may have a stated validity period. Unless otherwise indicated, a quote is based on the information available when it is prepared. Material changes to scope may require a revised fee.

3. Deposits and Milestones

Projects may require an initial payment before work is scheduled or begins. Larger engagements may be divided into milestone payments. A payment schedule will be communicated before the client becomes obligated to pay.

4. Due Dates

Invoices are due according to the date or payment terms shown on the invoice or governing project document. Clients should raise good-faith billing questions promptly so they can be reviewed without unnecessary delay.

5. Late or Missing Payment

If an undisputed payment is overdue, Brandmeadow Works may pause work, withhold delivery of final materials, or postpone future project activity until the account is brought current, subject to applicable law and the governing agreement.

6. Scope Changes

Additional work requested outside the agreed scope may be quoted separately or added through a written scope change. We do not assume that an out-of-scope request is included merely because it relates to the same brand.

7. Taxes

Fees may be subject to applicable taxes depending on the transaction and jurisdiction. Where we are required to collect tax, it may be added to the invoice or checkout amount.

8. Payment Processing

Payments may be processed by Shopify or other payment providers. Payment providers may apply their own security, verification, privacy, or processing procedures. Brandmeadow Works does not control all provider processing times or card-issuer decisions.

9. Refunds

Approved refunds are governed by the Cancellation & Refund Policy and any project-specific agreement. Professional time and work already performed may be non-refundable where permitted.

10. Currency

Unless otherwise stated in writing, pricing displayed for U.S. clients is expressed in U.S. dollars.